Terms and Conditions of Use for Cogfy

The services of Cogfy are provided by the legal entity INDIGO HIVE CONSULTORIA EM TECNOLOGIA DA INFORMAÇÃO S.A., registered with the CNPJ under no. 38.217.648/0001-97, holder of the intellectual property related to the Cogfy platform and its associated technologies.

Cogfy is an advanced platform for AI solutions and conversation builder that integrates various types of data — documents, texts, and audios — with Large Scale Language Models (LLMs). Using proprietary technologies, Cogfy enhances the interaction between LLMs and their data, while seamlessly integrating with multiple platforms to automate workflows and conversational processes.

By using Cogfy, you agree to the terms below and commit to observe them.

1. Purpose

The Cogfy platform offers:

• Integration of various data sources, including documents, texts, and audios, into a unified conversational experience.

• Enhanced interaction between Large Scale Language Models (LLMs) and user data through proprietary optimization technologies.

• Automation of workflows and conversational experiences across multiple platforms.

2. Acceptance

Using Cogfy implies full acceptance of these Terms and Conditions. If you disagree with any part, you must immediately cease use of the platform.

3. User Access

• Cogfy is accessible via the web and integrated platforms, requiring prior registration with the provision of personal and account information.

• The services depend on proper internet connectivity and integration settings.

• The platform may undergo scheduled maintenance or temporary interruptions without prior notice.

4. Registration

• Users must provide accurate and up-to-date information at the time of registration.

• Account credentials, including username and password, are the sole responsibility of the user, who must keep them confidential and secure.

• All activity performed with the registered account is the responsibility of the user.

5. Information We Collect

To provide and improve our services, we collect different types of information:

• Personal Information: needed to create and manage accounts, such as name, email, and phone.

• Usage Information: documents, texts, audios uploaded, and user interactions with the platform.

• Technical Information: data collected automatically, such as IP address, browser type, and usage logs.

6. Use of Information

The collected information is used to:

• Provide, manage, and maintain the services.

• Personalize the user experience and improve the platform.

• Communicate updates, respond to requests, and provide support.

• Ensure security and prevent fraudulent activities.

• Analyze performance and drive future improvements.

7. Information Sharing

• Your data will not be sold or made available for purposes other than those necessary for the functioning of the platform or legal compliance.

• In specific cases, your information may be shared with:

  • Service Providers: for hosting, storage, and technological support.

  • Legal Authorities: to comply with legal obligations or protect rights.

  • Other Parties: with user consent or contractual necessity.

8. Data Protection

Cogfy adopts technical and organizational measures — such as encryption and access controls — to protect your information against unauthorized access and data breaches.

9. User Rights

Users have the right to:

• Access: request a copy of your stored data.

• Correction: request updates of incorrect or incomplete information.

• Deletion: request the removal of your personal data.

• Restriction: limit the processing of your information.

• Withdrawal of Consent: withdraw consent at any time.

Requests can be submitted through our support channels listed below.

10. Cookies and Similar Technologies

We use cookies and related technologies to enhance the user experience. The use of cookies can be disabled in browser settings; however, this may impact the functioning of the platform.

11. Changes

Cogfy reserves the right to update these Terms and Conditions to reflect legal or service changes. Relevant changes will be communicated to users through appropriate channels.

12. Contact and Support

For questions, requests, or support, please contact:

Cogfy - info@cogfy.com

Indigo Hive Consultoria em Tecnologia da Informação S.A.

Phone: +55 11 96419-8127

13. Jurisdiction

Any disputes arising from these Terms and Conditions will be resolved according to Brazilian **legislation**, with the forum of the company's headquarters in São Paulo/SP being elected as exclusive for settling controversies.

Thank you for trusting Cogfy as your solution in advanced AI and conversational technologies. Your privacy and security are our priorities.